Our experienced team will treat you with respect, compassion and professionalism working with you to ensure arrangements run smoothly, allowing you time to remember and celebrate the life of your loved one.
Meet the team:
Area Development Manager
With over 25 years’ experience in customer service Fiona has served some of the highest profile individuals in the UK.
Since joining William H Painter in 2016 she realised that her passion for delivering the highest level of customer service could not be better placed. Professional standards, care and compassion are at the heart of everything she does.
Fiona has 2 sons and 2 step-daughters who keep her busy outside work.
Shaz (Sharon) started working at William H Painter in November 2005 and has progressed from a branch arranger to Diary Manager encompassing both William H Painter Funeral Directors and Thomas Bragg Funeral Directors (and for a short time also included Henry Ison Funeral Directors)
In her previous jobs she has worked for the Royal Navy, a building firm, been a senior carer in a nursing home and Duty Manager at a hotel.
She enjoys driving, reading and exploring Scotland with her husband, and has done a parachute jump for the charity MIND
Funeral Arranger – Dovehouse Parade
After working in the education sector for a few years, Emma joined the company in 2015 following the death of her grandfather. WH Painter took care of the funeral arrangements and she was impressed by the service received. In her spare time she enjoys singing in a church choir in Solihull, playing the piano and reading.
Funeral Arranger – Kingstanding
Becky worked in the funeral profession for eight years before joining William H Painter in 2017. She has also worked for West Midlands Police as a Special Constable. She loves her job, particularly being there for people when they are at their most vulnerable. In her leisure time, she enjoys Ceroc dancing.
Funeral Arranger – Yardley
Katie joined our firm in 2016 after looking for a career change from her previous role in retail. She says the best part of her job is helping people when they are going through a difficult time and ensuring they receive an excellent service. In her spare time, she enjoys socialising.
Funeral Arranger – Castle Bromwich
Jeanette joined William H Painter in 2012 and is passionate about her job and dedicated to community work, having raised over £6,000 for charity. She was previously in the army (48 Signals Regiment), rising to Sergeant Head Chef, before moving into palliative care (end of life) in a nursing home. In her spare time, Jeanette loves travelling and spending time with her family and grandchildren.
Funeral Director- Yardley
Diane has worked within the funeral service for 14 years and joined William H Painter on 23rd March 2017.
She says “I joined as a funeral arranger and progressed to a Funeral Director in the same year which I am thoroughly enjoying. I cannot imagine doing anything else as I achieve great job satisfaction when helping families in there time of need.”
Funeral Arranger – Yardley
Tracey joined William H Painter in 2016 as a Receptionist and soon progressed to Funeral Arranger. She really enjoys helping families make the whole funeral process as smooth and stress free as possible.
Funeral Arranger – Chelmsley Wood
Amy joined our team in January 2018 after working for another funeral directors since 2010.
In her role as a Funeral Arranger, she enjoys supporting families whilst helping them plan their loved one’s final journey.
Amy enjoys spending time with her two children. In her spare time, she likes travelling and socialising with friends.
Funeral Arranger- Sutton Coldfield
Julie joined William H Painter in August 2018 after previously working within the education and healthcare sectors.
She really enjoys helping and supporting families during such a difficult time.
In her spare time, Julie enjoys history, reading, music and spending time with her family.
Funeral Service Operative
After Working in aerospace engineering for 38 years, Alan joined the funeral profession in 2006, moving to William H Painter in 2008, spending four years as a funeral arranger then moving to be a funeral operative including conducting of funerals when necessary.
In his spare time he enjoys watching football, cricket and socialising with friends and family.
Funeral Service Operative
Ray started working for William H Painter in 2016. On leaving school, Ray enlisted in the Coldstream Guards and served 24 years in various countries all over the world, reaching the rank of Warrant Officer Class 2.
After leaving the forces, Ray spent 6 and a half years living abroad before moving back to the UK and working in various roles such as warehouse management and driving jobs.
Ray enjoys helping others and often plans and organises charity events for the local community. In his spare time, Ray enjoys socialising and fishing.
Mobile Funeral Arranger
Kathryn is originally from Yorkshire but moved to Solihull 30 years ago.
Kathryn worked in banking and accounting after leaving school. Kathryn joined our team in 2019 after working for another Funeral Director.
She says she “finds it a privilege to help families through their journey at such a difficult time.”
Kathryn has four daughters and four grandchildren who she loves to spend time with.