About Us

    About William H Painter Funeral Directors

    William H Painter Funeral Directors was established in 1907 when William H Painter, the owner of a horse-drawn taxi business, was helping a friend who asked to be taken to the nearest undertaker. We now serve communities across Birmingham and Solihull from our local network of funeral homes in Yardley, Castle Bromwich, Chelmsley Wood, Solihull, Sutton Coldfield and Erdington.

    We are proud to serve the local Birmingham communities of many different cultures and faiths, as well as those with no religious beliefs. Our Yardley funeral home has its own Service Venue where you may choose to hold the funeral service in the very heart of your local community.

    We bring empathy and experience to support you in planning your loved one’s funeral and fulfilling your wishes to the best of our ability.

    Our experienced and caring team will advise and support you at every stage of the funeral planning process, with a wide range of funeral options and transparent pricing. With our extensive experience serving the local communities within Birmingham, we endeavour to cater to every funeral request to ensure that your loved one is treated with the utmost care and respect.

    Here at William H Painter Funeral Directors we also offer a prepaid funeral plan, Choice, so that you can arrange and pay for a funeral in advance.

    If you would like to talk to us about planning a funeral, or our Choice plan, please come and see us in any of our Birmingham funeral homes, or if you’d rather we can arrange a home visit. We’re also available 24 hours a day on the phone so if you need anything please don’t hesitate to call your local funeral home.

    Latest Reviews

    Google

    Excellent and respectful service form Emma in office to yardley cementary when I have been to other funerals they have never had the reprect that we have received from yourselves and we would certainly recommend Painters

    Maureen Regan

    Google

    The team at Painters provided exceptional service and professionalism during a very difficult time. Donna, James, Emma, and Peter showed empathy, kindness, and respect throughout the funeral arrangements for my late father in law. Their care and attention to detail were outstanding, and they helped…

    Ron

    Google

    David Ford - Erdington. Very professional and made everything go smoothly and calmly with the Order of Service booklet and the actual Funeral service. All the team on the day were great at every moment. Thank you. Mom would have been proud.

    Wendy Davies

    Google

    We were very well looked after by Julie Kilby in the Sutton Coldfield branch and by Katie Halford on the day of the funeral. Both were extremely professional, warm hearted, empathetic and supportive. We would have no hesitation in recommending WHP to friends and family.

    Ian Smith

    Google

    Helen and her team were amazing from the very start of the process to the very end. I have never met such a caring team of people, from the undertakers that came out early hours of the morning to the drivers of the limos and…

    Alan Yau

    Google

    David Ford & Guy the stone mason have been fantastic with my Mum & myself, on behalf of my siblings, in organising a wonderful gravestone for my late father who passed in April 2025. It is a beautiful commemoration of his life & my Mum…

    Jane Woodhall

    Google

    At what was such a difficult time, David Ford was exceptionally professional and compassionate throughout the entire process. He provided outstanding service with genuine empathy and great attention to detail. Communication was consistent and thoughtful, from plans to visit my Dad in his place of…

    Tracy Perry

    Google

    As a family we were so grateful for all the care and guidance given following the death of our Mother. Thank you to Karan and team for the professional, caring and helpful way you dealt with the funeral plans we chose, we all did our…

    Linda Williams

    Google

    Very professional and helpful. Emma the funeral director at Dovehouse has a lovely manner and eased us through a difficult process.

    LORRAINE COLLINS

    Google

    This was my first experience of having to organise a funeral and I can honestly say that Suzie made the whole process so much easier. We met with Suzie and she guided us through some difficult questions with compassion and understanding. If we had any…

    Mandy Bashford

    Meet the Team

    Helen Morgan

    Funeral Arranger/Administrator

    Helen joined William H Painter in May 2022 after leaving a career in Education. Her first position was a temporary position covering maternity leave at our Castle Bromwich branch. After a few months, Helen was offered a permanent position at our Yardley Branch. Helen says it is an honour and a privilege to look after families and their loved ones.

    In her spare time, Helen enjoys spending time with her family and friends.

    Gavin Bruce

    Area Development Manager

    Gavin knew that he wanted to be a Funeral Director at a very early age and has been involved in the funeral business from the age of 11. After leaving education, Gavin took up a full-time position in 1987 within a local family-owned funeral business, progressing through to Funeral Director and Area Manager within a larger organisation.

    Joining Funeral Partners in October 2022, Gavin brings a wealth of knowledge and experience as the Area Development Manager to support the team, holding a Diploma in both Management Studies and Funeral Directing.

    Gavin says, “It is an honour to be a part of a company that truly does care for the community. I feel that it is a privilege to be entrusted to look after the bereaved families and their loved ones.”

    David Ford

    Funeral Arranger/Administrator

    David joined William H Painters, Erdington branch in August 2021, bringing 12 years of Funeral industry experience with him. In his spare time, David enjoys painting, gardening and flower arranging.

    Karen Rought

    Office Manager

    Karen joined William H Painters in December 2020, after a long 30+ years career within the Banking sector. In her free time, Karen enjoys spending time with her family and friends.

    Suzanna Fell

    Funeral Director

    Suzanna, also known as Suzie, joined Funeral Partners in December 2020 after previously working for another Funeral company since 2014. Suzanna says, “I have enjoyed being there for my families over the years being a Funeral Arranger, it is a profession that involves continuous learning and growing, it is however a privilege to be able to serve families in their time of need and being able to guide them every step of the way.”
    In her spare time, Suzanna is a volunteer at her local Girl Guiding Group, she enjoys gaming, listening to music and spending time with friends and family.

    Katie Halford Dip FD

    Senior Funeral Director

    Katie joined William H Painter in February 2019 as a funeral arranger and soon progressed to Funeral Director in the same year.
    She has worked in the funeral profession since 2012 working with another local Funeral Directors.
    She says “I enjoy looking after the families from the moment they walk through the door to the day of the funeral and ensuring they receive the best service. I love all aspects of my job and love coming to work, and I wouldn’t want to do anything else.”
    In her spare time, she likes to keep fit by going to the gym, reading, socialising with her friends and spending time outdoors walking her dog.

    Julie Kilby

    Funeral Arranger- Sutton Coldfield

    Julie joined William H Painter in August 2018 after previously working within the education and healthcare sectors.
    She really enjoys helping and supporting families during such a difficult time.
    In her spare time, Julie enjoys history, reading, music and spending time with her family.

    Emma Welch

    Funeral Arranger – Dovehouse Parade

    After working in the education sector for a few years, Emma joined the company in 2015 following the death of her grandfather. WH Painter took care of the funeral arrangements and she was impressed by the service received. In her spare time, she enjoys singing in a church choir in Solihull, playing the piano and reading.

    Sharon Calvert

    Diary Manager

    Shaz (Sharon) started working at William H Painter in November 2005 and has progressed from a branch arranger to Diary Manager encompassing both William H Painter Funeral Directors and Thomas Bragg Funeral Directors (and for a short time also included Henry Ison Funeral Directors).
    In her previous jobs, she has worked for the Royal Navy, a building firm, been a senior carer in a nursing home and Duty Manager at a hotel.
    She enjoys driving, reading and exploring Scotland with her husband, and has done a parachute jump for the charity MIND

    Our Values

    Pride

    We take pride in everything we do. Our aim is that everyone who works for Funeral Partners shares our values.

    Helping People

    Our business exists to help the bereaved to make fitting arrangements for their loved one’s last journey and to provide lasting memories for family and friends.

    Respect for everyone

    We value diversity and treat everyone with the same respect, courtesy and dignity.

    Professional Standards

    We are a professional organisation and we strive to achieve the highest possible standards in everything we do and to improve upon these standards continuously.

    Accept responsibility

    We accept responsibility for our actions both as a company and as individuals.

    Partnership

    We believe that we can only achieve our goals by working together in partnership with client families, suppliers and our employees.

    Our locations

    We're available 24 hours 365 days a year

    Call 0121 706 1291 visit branch or arrange a home visit